Terms and Conditions
Reservation and Rental
- By making a reservation through our website or any other platform, you agree to the terms and conditions outlined herein.
- The minimum age for renting a vehicle is 20. A valid driver's license and passport are required for tourists, and a valid UAE driving license and ID are required for residents.
- Reservations are subject to vehicle availability. We reserve the right to substitute a similar vehicle if the requested model is unavailable.
Rental Duration in Terms and Conditions
- Rentals are calculated based on a 24-hour period. Late returns may incur additional charges.
- Extensions to the rental period must be requested in advance and are subject to availability.
Payment and Fees
- Rental charges, including any additional services or equipment, are clearly outlined during the reservation process.
- A security deposit will be held on your credit card or in cash, and will be returned within 15-20 days after the vehicle is returned in satisfactory condition.
- Additional fees may apply for fuel, tolls, traffic violations, and damages to the vehicle.
Insurance and Liability
- All vehicles are fully ensured.
- The renter is responsible for any damages or loss to the vehicle during the rental period, up to the deductible amount.
Cancellation and Refunds
- Cancellations made within 2 days of the reservation may be subject to a cancellation fee.
- Refunds for cancellations will be processed according to our refund policy
Privacy in Terms and Conditions
Changes to Terms and Conditions
- We reserve the right to modify these term and condition at any time. Changes will be effective upon posting on our website.
Contact Us
- For inquiries, assistance, or concerns regarding these terms and conditions, please contact us at [email protected] .